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About us:

OrganicBazar is on a mission to help every Indian household grow their own food. As we scale our operations, we’re hiring a Sales Executive who will play a critical role in recovering abandoned carts and converting potential leads into successful orders. This is a high-impact, conversion-focused role perfect for someone with strong sales skills and a passion for customer interaction.

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🎯 Key Responsibilities

• Proactively follow up with customers who have abandoned their carts via WhatsApp, phone, and email

• Understand customer needs, resolve concerns, and guide them towards completing their purchase

• Build rapport and deliver a smooth, personalized sales experience to increase conversion rates

• Coordinate with customer support and logistics teams to ensure timely resolution of order issues

• Maintain accurate records of interactions, follow-ups, and conversions using CRM or tracking tools

• Share feedback with the marketing and product teams to improve user experience and retention

• Meet and exceed daily, weekly, and monthly sales targets through consistent performance

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✅ Preferred Candidate Profile

• 1–3 years of experience in B2C sales, telecalling, or eCommerce cart recovery

• Excellent communication skills in Hindi and English (regional language knowledge is a plus)

• Strong persuasion, objection handling, and closing skills

• Prior experience in working with Shopify, WhatsApp Business, or CRM tools is preferred

• Self-motivated, result-oriented, and able to work independently

• Knowledge of gardening, home decor, or lifestyle products is a bonus

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🎁 Perks and Benefits

• Fixed salary with performance-based incentives

• Opportunity to work with one of India’s fastest-growing gardening brands

• Flexible work culture and training support

• Growth opportunities within sales and customer success teams

• Employee discounts on OrganicBazar products